Avoiding a Marketplace scandal: Recalled infant swings on sale

January 21, 2025

Colorado Springs has found itself at the epicenter of an unexpected scandal: the sale of recalled infant swings. What a whirlwind! As you may know, over two million Snuga Infant Swings from Fisher-Price have been recalled. Yet, not everyone seems to have received that memo. In an age of effortless connectivity, it’s fascinating how such crucial information can still slip through the cracks. Shoppers on Facebook Marketplace, for instance, are still inadvertently purchasing these potentially dangerous swings. Despite the clear illegality of selling recalled items, some sellers claim ignorance, while others choose wishful thinking over consumer safety.


Imagine this scenario: a local Facebook Marketplace seller sipping their morning coffee, shrugging nonchalantly as they put that recalled swing up for sale. A delightful cocktail of ignorance and disregard for regulations! Enter Jessica Foster, the voice of reason, who reminds us all why buying safety-critical items second-hand can be risky business. It’s akin to using outdated software in your outbound calling services. You wouldn’t want to be stuck with a predictive dialer from the Stone Age, just like you wouldn't want a recalled infant swing, right?


On the flip side, as a business thriving in the arena of call center solutions, we can appreciate the art of communication—be it through our auto dialer or power dial software. Something as simple as a pick up rate can make or break your day. Like shopping for infant swings from reliable outlets, having software that enhances your contact rate can turn a nerve-racking day into a walk in the park. And much like ensuring the safety of a child, maintaining your phone number’s reputation is paramount. Otherwise, you might just discover that spam flagging is as unwanted as a recalled swing.


But I digress. Let’s circle back to the importance of information, both in purchasing and in maintaining a fine-tuned call center operation. The key to avoiding mishaps—like buying or selling an out-of-date piece of baby gear—is being informed. This principle rings true in our line of work as well. Just as Foster underscore the importance of checking for safety recalls, ensuring that your calling software complies with something like the TCPA regulations is a pathway to peace of mind.


An auto dialer, much like one of these infant swings, can appear deceptively simple. But its effectiveness lies in its details. A good predictive dialer ensures your SDRs are spending their time wisely, just like smart shopping decisions ensure no regret-filled Facebook Marketplace transactions. And in case you’re wondering, yes, outdated dialing software truly does cause underperformance—that’s the harsh reality. With those dismal pick up rates, you might feel like you're stuck in a loop of spam flagging horror, akin to spotting yet another recalled swing on Marketplace.


Ultimately, progress stems from learning and adapting. Choosing the right tools—be it for dialing leads or selecting baby gear—should be deliberate. Just as a recalled swing is best left untouched, so should antiquated call center practices be abandoned. Foster is right in advising diligence; whether you’re acquiring safety-critical items or improving your SDR/ISR operations, due diligence tends to distinguish the prepared from the regretful.


In conclusion, by focusing on careful selection and informed decisions, we can improve not only personal experiences but also business operations. High contact rate and seamless TCPA compliance are not cheats, but essentials. So, next time you encounter a recalled infant swing on a second-hand marketplace, take a pause and reconsider the vital role of information. Meanwhile, apply that same principle to your choice of communication technology. Don’t let outdated tools or dangerous merchandise derail your progress—keep striving for smart, informed decisions in every aspect of life.

Ready to increase sales in your business?

Fill out the inquiry form on our website and let's chat about how we can help.

Apply now
Apply now

Find this article helpful and want to work with us?

Fill out the inquiry form on our website and let's chat about how we can help.

Apply now
Apply now