Ah, Black Friday. The annual retail tsunami where consumers flex their online shopping muscles and marketers lose their minds planning strategies that are as bloated with buzzwords as the sale ads themselves. For those selling rumba socks or bluetooth toasters, the advice is pretty standard: use email marketing, lean into Instagram influencers, and pretty much sacrifice a goat to the algorithm in hopes of snatching a piece of last year’s record $9.8 billion pie. But if you're in the B2B world, specifically hawking call center software or outbound calling services, Black Friday can feel as relevant as a rotary phone in a TikTok dance challenge.
Yet, hear me out. This hilariously commercial day could actually be your golden (okay, maybe just bronze) ticket to engaging clients who are in desperate need of, say, fixing that god-awful pick up rate or stopping their numbers from being baton-twirled into oblivion by spam flagging.
Imagine your ideal Tuesday, it's not about fighting over limited-edition air fryers like it's the Hunger Games. No, your goal is getting companies to realize that their sales rock stars aren't the ones needing saving. It's their dialing software that's ghosting higher pick up rates. On Black Friday, while potential clients are in a spending mood and pining for businesses that can rescue their contact rate tragedy, think outside the retail box.
You see, Black Friday isn't just for foot massagers and oversized TVs; it's a time when potential clients are already in the market for solutions. While traditional advice like "harness the power of email marketing!" might have you rolling your eyes, it has a twist for the B2B sector. Sure, send out those emails, but make them sound less like a used-car pitch and more like a timely invite to check their dialing woes at the Black Friday door.
Curate an irresistible offer for your auto dialer or predictive dialer software that emphasizes why prospect ache should not be the November norm. Perhaps an exclusive Black Friday discount on your power dial software could tip the scales, wooing them away from their outdated systems and towards elevated contact rates. You want them to remember that while they can't slap a ribbon on better TCPA compliance, they sure as heck can celebrate it.
Don’t just rely on email, oh no, make sure your social media sings louder than that Mariah Carey song that just won't quit this season. Use GIFs, memes, and maybe a cheeky infographic or two about how your services can turn their spam flagging woes into a distant memory. Heck, throw in a 'before and after' scenario; everyone loves those, especially when the "after" might resemble something like their SDR eliminating the need to shake their fists at their soft dialing numbers.
And if your competitors start yapping with their VIP discount lures and crazy bundle offers, let them. Focus on showcasing real-life success stories, emphasizing how companies like theirs turned productivity around faster than a flash sale at midnight. Highlight the importance of dialing software that’s smarter, not just glitzy with bells and whistles that never fixed spam flagging anyway.
Then there’s this thing called user-generated content. Yep, it works wonders in B2C but it can be a hidden gem in B2B too. Encourage your current clients to share their gleaming experiences with your software through case studies, testimonials, or even a friendly video shoutout. Think “they saw, they called, they conquered” kind of tales to spice up your Black Friday push without having to dance with TikTok influencers.
In essence, your Black Friday strategy isn't about selling caramel-flavored nonsense but delivering clarity wrapped with competitive pricing. It's more than catchy tags or slashing digits. You’re setting the stage for 2024 with communications that promise less time wasted and more conversations completed. So, let your clients know that there's better out there—that habitual hanging up is a fate only their competitors need suffer.
Come Black Friday, while the internet is a jungle of flashing ads and desperate brands, you should be that oasis of reason. Let others fight over the madness of retail markdowns. You, my friend, have a mission far greater: to bring prospect peace to the workplace with dialing strategies that actually work. And isn’t that something worth picking up?