Maximizing Your Sales Potential: The Home-Selling & Cold-Calling Parallels

January 4, 2025

If you’ve ever ventured into the exhilarating world of selling your house, you know it's kind of like being in a relationship with a needy partner who constantly demands unrealistic expectations. Raise your hand if you’ve thrown in some scented candles and a bowl of overripe fruit for that “homey feel,” only to have potential buyers walk through and grimace like they just tasted a lemon omelet. Yeah, selling a house is that kind of circus.


But listen, before you start questioning your feng shui expertise, let’s talk about what really works—and how it weirdly parallels selling over the phone. Yes, that's right. You didn’t see that segue coming, did you? Selling a house and selling over the phone share so much in common, it’s like real estate and telemarketing had a love child.


Now, if you’re sitting in your cubicle or home office trying to figure out why you can’t seem to close those deals, let’s turn our attention to some of those home-selling tips that might just sound familiar and, believe it or not, translate seamlessly to improving your contact rate and other metrics.


First things first, Lisa’s advice about setting a realistic asking price resonates surprisingly well with your dialing campaigns. Overpricing is like overpromising during calls. You may think those grand promises of a one-hour delivery or lifetime warranties are irresistible, but they usually just get a hang-up. Straight talk—setting expectations too high leads to “No, thank you” land. Instead, consult your data; maybe your auto dialer or power dial software needs a tune-up to give you realistic projections about contact rates and pick-up rates. Over-promising makes everyone look bad, just like that house sitting unsold for months because the owner thinks chandeliers equal gold ingots.


Moving on to the presentation: Much like making simple upgrades to boost a home’s appeal, a little polish in how you contact prospects can work wonders. Decluttering your message, addressing maintenance issues in your script, and giving it a fresh coat of sincerity could be the difference between a “Yes, I’m interested” and a “Spam flagging this number real quick.” Clean up your pitch; nobody wants to hear three minutes of why your corporation is the best thing since sliced bread. Remember, sincerity sells better than a fresh coat of paint.


Adding to that, maintaining your phone numbers is like making sure the faucet doesn’t leak when buyers come to view the house. If your numbers are being spam flagged incessantly, it's like presenting a home with a broken front door. Not going to get great impressions, are we? Thank goodness for phone number reputation management, or else we’d all be drowning in unreturned voicemails.


Now let’s talk finesse. Lisa might suggest minor repairs, but for cold calls, it's all about obeying TCPA regulations. Yeah, they feel like extra hoops to jump through, but kind of like that unseen water heater that needs replacing, staying compliant is crucial. Playing by the rulebook might not make your house/call the most exciting one out there, but it ensures you’re actually in the game. Feel me?


SDRs, don’t start feeling inadequate just yet. Your skills are probably fine—it might just be that your dialing software is the equivalent of a leaky ceiling. If it’s not intuitive, quick, and efficient, all your charisma won't save you from low pick-up rates. Consider switching up to a predictive dialer to smooth out those wrinkles and get you connected to someone who actually wants to hear about the package you’re selling.


So, whether you’re sprucing up a home or dialing prospects one call at a time, remember that the devil—or the sale—is often in the details. Little adjustments here and there make a significant difference. Don’t be the person who still thinks shag carpeting is a selling point.


Take a leaf, or perhaps a few TwilioLabs webinars (just saying), and you might just find your call center dealings are suddenly much more lucrative. Whether you're selling a dream (house) or a vision (service), both require you to be smart, savvy, and quick on your feet. Isn’t it funny how much cold calling and home selling have in common?

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